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Praise Olufemi
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Dispute tickets via Zendesk and Intercom

Disputed transactions open a support ticket automatically.

Repository
sublime247/mobile-money#254
Type
Open source contribution

Overview

When a user disputes a transaction, the platform opens a Zendesk or Intercom ticket with masked transaction metadata, retries with exponential backoff, and returns the ticket ID to the user.

Built with

  • TypeScript
  • Zendesk API
  • Intercom API
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